Frequently Asked Questions - Atlantic IT Solutions

A: We provide a comprehensive suite of IT services to help businesses operate efficiently and securely. Our solutions are designed to address a variety of technology problems and include:

• Server and desktop monitoring: We use unobtrusive software to track your server activity around the clock, allowing us to quickly fix issues like viruses and spyware, and install necessary patches. Our services are available 24/7.
• Cloud technology services: We help you store and manage all your data and applications in a centralized, secure location that you can access from virtually anywhere.
• Backup and recovery: We assist with backing up vital information and can recover lost files so you can get back to business as usual.
• Cybersecurity services: We protect your business from cyberattacks and online threats by scanning your systems for vulnerabilities and creating a plan to enhance your security.
• Spam and phishing prevention: We help you clean up your inbox and reduce the risk of your employees falling victim to phishing scams.

A: We offer a free network assessment to help you understand your current network's health and security posture. This allows us to identify potential risks and provide a customized plan that fits your business needs.

A: Our team has over 40 years of experience, and we have the expertise to address your technology problems in a timely and professional manner. We take the time to understand your business model to provide customized solutions that are tailored to your specific needs.

A: While it may seem like a quick fix, attempting to resolve complex IT issues yourself can lead to further problems. Relying on professionals for server monitoring services ensures that your systems are consistently and reliably managed with proper updates and security measures, all handled quietly in the background so your employees remain productive.

A: We offer a range of cybersecurity services to protect your business from cyber threats like risky links, emails, and networks that can compromise your data. We stay on top of current trends in cybersecurity to ensure your personal information stays out of the hands of hackers. We also offer phishing prevention services to teach your employees how to identify threats like unfamiliar greetings, incorrect grammar, and threats or a sense of urgency in emails.

A: Cloud computing services offer many advantages that can help you grow your business and simplify management. These include:

• Gaining an advantage over larger competitors
• Modernizing your communication and productivity infrastructure
• Accessing and utilizing software that would be expensive to license outright
• Storing important files and data, like photos and documents, so they can be retrieved from anywhere at any time.

A: We have experience providing cyberattack protection for a variety of businesses, including doctor's offices and human resources departments, to keep sensitive customer, credit card, and other private personal information safe. We can also help protect your business from lawsuits and financial losses that can occur from data loss.